Duty to Report
Protecting participants is a shared responsibility. Anyone involved in Hockey Canada programs who witnesses or suspects maltreatment must report it.
Download Duty to Report PDFThe duty to report is not optional. Failure to report known or suspected maltreatment may result in disciplinary action under Hockey Canada's Maltreatment Complaint Management Policy. When in doubt — report.
Who Must Report?
The following individuals are required to report any known or reasonably suspected maltreatment of a participant.
Coaches & Instructors
All coaching staff, assistant coaches, skills instructors, and any individual in a coaching role within Hockey Canada programs.
Officials & Administrators
Referees, linesmen, team managers, team trainers, and administrative staff employed or engaged by Hockey Canada or its members.
Volunteers
Any volunteer working with participants in a Hockey Canada sanctioned program, including billet families and team support personnel.
Other Participants
Athletes, parents, and other participants who become aware of maltreatment are strongly encouraged to report, even where not legally mandated.
What Must Be Reported?
Any of the following forms of maltreatment — whether witnessed directly or reasonably suspected — must be reported.
Physical Abuse
Any intentional use of force against a participant that causes or risks causing physical harm.
Sexual Abuse & Harassment
Any sexual conduct directed at a participant, including grooming behaviours, unwanted touching, or sexual comments.
Psychological Maltreatment
Verbal attacks, humiliation, threats, or other conduct that causes or risks causing psychological harm to a participant.
Neglect
Failure to provide a participant with the basic necessities of care, including adequate supervision, safety equipment, or medical attention.
Harassment & Discrimination
Conduct that demeans or marginalises a participant based on a protected ground such as race, gender, disability, or sexual orientation.
Grooming
Behaviour intended to build trust with a participant or their family in order to facilitate abuse.
How to Make a Report
Report to Provincial Authorities
If a child is in immediate danger, contact your provincial child protection services or local law enforcement immediately. Download the PDF below for direct links to provincial reporting websites.
Download Provincial Authorities PDF →Contact the ITP Directly
Submit your report to the Independent Third Party (ITP) — Sport Dispute Management Inc. — through the complaint form. The ITP receives all reports confidentially and independently of Hockey Canada.
Submit a Report →Report to Your Provincial Member
You may report any non maltreatment behaviour, such as fee disputes, concerns regarding selection, concerns regarding tryout process, etc. directly to your local association or provincial member.
What Happens Next
If you submit a complaint to Hockey Canada's ITP, the ITP will acknowledge receipt of your report, assess it, and determine the appropriate next steps under the Hockey Canada's Maltreatment Complaint Management Policy. You will be kept informed throughout the process.
Report Now
Download the PDF for provincial reporting links or submit a complaint directly.
Ready to submit a complaint?
Find your province or territory to access the correct complaint form.