Safe Sport
Resources & External Links
The following resources provide additional information about Safe Sport policies, support services, and educational materials relevant to the Hockey Canada maltreatment complaint process.
Hockey Canada Policies
Official Hockey Canada policies and governance documents related to Safe Sport and maltreatment.
Hockey Canada Maltreatment Complaint Management Policy
The governing policy for all maltreatment complaints processed through the ITP.
Hockey Canada Bylaws and Regulations
Bylaws and Regulations are the rulebook that governs how Hockey Canada operates.
Hockey Canada Dressing Room Policy
Policy outlining the expectations for participants in the dressing room, including supervision requirements, use of cell phones and minimum attire requirements.
Support Services
Confidential support and crisis services available to individuals affected by maltreatment.
Kids Help Phone
Free, confidential, 24/7 support for young people in Canada. Call 1-800-668-6868 or text CONNECT to 686868.
Crisis Services Canada
Nationwide crisis support. Call 1-833-456-4566 or text 45645 (4 pm – midnight ET).
Victim Services Directory
Find victim services in your province or territory through the Department of Justice Canada.
Canadian Centre for Child Protection
Survivor support resources and services for those who have experienced child sexual abuse, including online reporting tools and direct support.
Education & Training
Resources to help coaches, officials, parents, and players understand and prevent maltreatment in sport.
Respect in Sport
Online training for coaches and activity leaders on creating safe, respectful sport environments.
Coaching Association of Canada – Safe Sport
Safe Sport resources and training for coaches across Canada.
UCCMS – Universal Code of Conduct
The national standard defining maltreatment in sport and the obligations of all participants.
The Shift Forward – Hockey Canada
Hockey Canada's culture change initiative providing education and tools to foster safe, inclusive, and respectful hockey environments.
ITP Process Documents
Key documents related to the Hockey Canada Safe Sport complaint process administered by the ITP.
Step-by-Step Guide to the Complaint Process
A plain-language guide walking complainants and respondents through each stage of the process.
Terms and Roles
Definitions of key terms and the roles of all parties involved in the complaint process.
Mediation
Official document outlining the mediation process available to parties in a Safe Sport complaint.
Appeal
Official document detailing the grounds, timelines, and procedures for appealing a decision.
Duty to Report
Official document explaining who must report, what must be reported, and how to report under the Hockey Canada Safe Sport process.
Frequently Asked Questions
Answers to the most common questions about the complaint process.
Provincial & Territorial Resources
Each province and territory has its own complaint form and member association. Visit the Report a Violation page to find the correct form for your jurisdiction.
National Safe Sport Organizations
Federal and national bodies responsible for Safe Sport policy and oversight in Canada.
Sport Canada – Safe Sport
The federal government's Safe Sport initiative, including the Universal Code of Conduct to Prevent and Address Maltreatment in Sport (UCCMS).
Sport Integrity Canada
The independent body that receives and manages Safe Sport complaints for national sport organizations, and administers the UCCMS.
Sport Dispute Resolution Centre of Canada (SDRCC)
Canada's national alternative dispute resolution centre for sport, offering mediation, arbitration, and appeal services.
Canadian Centre for Mental Health and Sport (CCMHS)
Mental health resources and support for athletes, coaches, and sport participants.
External links are provided for informational purposes only. Hockey Canada and Sport Dispute Management Inc. do not endorse and are not responsible for the content of external websites. If you are in immediate danger, please call 911.
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